Every contribution made here is given freely and by choice. What you are doing is helping a channel keep producing its work. Nothing is sold to you in exchange — no goods, no service, no membership, no perk of any kind. A contribution is not a purchase.
Refunds
Because giving here is a free choice rather than a transaction, you may ask for a full refund within 14 days of the payment, and you do not have to explain why. Once those 14 days have passed we can still return the money at our discretion whenever something genuinely went wrong — a charge that went through twice, a charge you did not authorise, or an amount that came out wrong.
Refunds we approve go back to the same payment method you used, normally within 14 business days of the approval.
How to request a refund
Write to support@celestialrefuge.com and tell us your name, the email you used at checkout, and either the transaction ID or the date it happened. We try to reply within 3 business days.
Monthly (recurring) support
Monthly giving can be stopped whenever you like from your PayPal account (Settings → Payments → Manage automatic payments). Stopping it prevents every future charge and takes effect once the current billing period ends. The payment you made most recently is still covered by the 14-day window described above.
EU / UK consumer rights
Wherever the law gives you consumer rights, nothing in this policy takes any of them away.
Disputes
You are also free to raise the matter with PayPal yourself through the PayPal Resolution Center. We answer every genuine refund request and dispute.
Questions? Contact support@celestialrefuge.com.